Shipping Policy

Shipping Policy for Mann Made Laser Engraving

Effective Date: 6-30-2025

We're proud to handcraft each item with care and deliver it safely to your door. Here's what to expect when placing an order with us.

Processing Time

- Standard processing time is 1-2 weeks, depending on order volume and customization.

- Bulk or complex custom orders may require additional time. We'll notify you if that's the case.

Shipping Methods & Carriers

- We currently ship via USPS, UPS, or FedEx, depending on the item size and delivery location.

- Tracking information is provided once your order ships.

Shipping Locations

- We currently ship to addresses in the U.S. only.

- We do not ship to P.O. Boxes or APO/FPO addresses at this time.

Shipping Rates

- Shipping rates are calculated at checkout based on your location and order size.

- Free shipping may be offered during promotions or for qualifying orders (details on product pages or checkout).

Delays or Lost Packages

- Once shipped, we are not responsible for carrier delays, weather issues, or incorrect addresses provided by the customer.

- If your package is lost or damaged in transit, please contact us - we'll help you file a claim and offer solutions.

Delivery Issues

- If your order says "delivered" but you can't find it:

1. Check with neighbors, building managers, or household members.

2. Wait 24-48 hours - sometimes carriers mark packages early.

3. Contact us if the package still hasn't arrived.

Custom Orders

-Because we make items to order, please ensure all personalization info is correct at checkout.

- Incorrect entries may delay shipping or result in replacement fees.

Questions?

Need help with an order?

We're here to help!

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